Data Tabulasi IKM

PENGADILAN AGAMA SOASIO

Tahun 2021

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 4 4 3 3 4 3 3 4 3 3 34
2 4 3 4 3 4 4 3 3 4 32
3 4 4 4 4 4 4 4 4 4 36
4 4 4 4 4 4 4 4 4 4 36
5 4 4 4 4 4 4 4 4 4 36
6 4 4 4 4 4 4 4 4 4 36
7 3 3 2 3 3 3 3 1 21
8 3 3 3 3 3 3 3 4 3 28
9 4 4 4 4 4 4 4 4 4 36
10 4 4 4 4 4 4 4 4 4 36
11 4 4 4 4 4 4 4 4 4 36
12 4 4 4 4 4 4 4 4 4 36
13 4 4 4 4 4 4 4 4 4 36
14 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 72
15 4 4 4 4 4 4 4 4 4 36
16 4 4 4 4 4 4 4 4 4 36
17 4 4 4 4 4 4 4 4 4 36
18 3 3 3 3 3 3 3 4 3 28
19 4 4 4 4 4 4 4 4 4 36
20 4 4 4 4 4 4 4 4 4 36
Total
81
80
79
79
81
80
79
80
80
719
Rata-Rata Pertanyaan
4.05
4.00
3.95
3.95
4.05
4.00
3.95
4.00
4.00
35.95
Rata-Rata Unsur
81 / 1 = 81.00
81.00 / 20 = 4.05
80 / 1 = 80.00
80.00 / 20 = 4.00
79 / 1 = 79.00
79.00 / 20 = 3.95
79 / 1 = 79.00
79.00 / 20 = 3.95
81 / 1 = 81.00
81.00 / 20 = 4.05
80 / 1 = 80.00
80.00 / 20 = 4.00
79 / 1 = 79.00
79.00 / 20 = 3.95
80 / 1 = 80.00
80.00 / 20 = 4.00
80 / 1 = 80.00
80.00 / 20 = 4.00
35.95
Rata-Rata Tertimbang Unsur
81.00 / 20 = 4.05
4.05 X (1/9)
4.05 X 0.111 = 0.45
80.00 / 20 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
79.00 / 20 = 3.95
3.95 X (1/9)
3.95 X 0.111 = 0.44
79.00 / 20 = 3.95
3.95 X (1/9)
3.95 X 0.111 = 0.44
81.00 / 20 = 4.05
4.05 X (1/9)
4.05 X 0.111 = 0.45
80.00 / 20 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
79.00 / 20 = 3.95
3.95 X (1/9)
3.95 X 0.111 = 0.44
80.00 / 20 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
80.00 / 20 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
3.99
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Prosedur
1
81
4.05
0.45
2
Persyaratan
1
80
4.00
0.44
3
Waktu Pelayanan
1
79
3.95
0.44
4
Produk Spesifikasi Jenis Pelayanan
1
79
3.95
0.44
5
Perilaku Pelaksana
1
81
4.05
0.45
6
Kesesuaian Biaya Pelayanan
1
80
4.00
0.44
7
Kompetensi Pelaksana
1
79
3.95
0.44
8
Penanganan Pengaduan, Saran dan Masukan
1
80
4.00
0.44
9
Maklumat Pelayanan
1
80
4.00
0.44
Indexs Kepuasan Masyarakat 3.99 ( Sangat Baik )
Konversi IKM 99.86
Mutu Pelayanan A (Sangat Baik)
Printed , 26 September 2022